# About Us

#### Simple Information, founded on our belief in simplicity and fundamentals, transforms raw materials that constitute messages and knowledge into information.

***

We meticulously craft cloud computing, data center hosting, and information service solutions, adhering to the principle of information transparency, aiming to eliminate unnecessary communication barriers and misunderstandings. You can conveniently access cloud computing pricing, ordering, and operational services through our official website in a one-stop manner.

Meanwhile, we also provide professional staff for personal assistance, saving your valuable time and bringing you a smoother and more efficient experience.

### Related Links

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Client Area</strong></td><td>One-stop integration of cloud services.</td><td><a href="/files/ehYnUkiIi1pow8cMHb1n">/files/ehYnUkiIi1pow8cMHb1n</a></td><td></td><td><a href="https://portal.simple.taipei">https://portal.simple.taipei</a></td></tr><tr><td><strong>Real-time Status</strong></td><td>Monitoring helps us improve.</td><td><a href="/files/GdfPA0FaViV1wj58YJAM">/files/GdfPA0FaViV1wj58YJAM</a></td><td></td><td><a href="https://status.simple.taipei">https://status.simple.taipei</a></td></tr><tr><td>Looking Glass</td><td>Real-Time Traceroute and BGP route checker.</td><td><a href="/files/V83guPrcmpAA69yfAHMg">/files/V83guPrcmpAA69yfAHMg</a></td><td></td><td></td></tr></tbody></table>

### Payment Methods

Simple Information not only serves domestic enterprises but also collaborates with several public and private educational institutions, and welcomes individuals to use our company's services. We support multiple payment methods, and if the following options don't meet your needs, please feel free to contact us for discussion.

* Domestic and international credit cards (VISA, MasterCard) and UnionPay
* Domestic bank transfer and international bank transfer (SWIFT)
* Domestic convenience store payment codes and barcodes
* JKoPay electronic payment
* Domestic check payments (Welcome educational institutions and government organizations to pay according to payment terms)

### Contact Us

* Main Line: (+886) 02-77428994
* Web Support Ticket: <https://portal.simple.taipei/submitticket.php>
* Email: <sales@simple.taipei>
* Telegram: <https://t.me/sales_simple>

### Frequently Asked Questions

<details>

<summary>Is Simple Information a legal company?</summary>

Simple Information is a legally established company in accordance with the Company Act, and we issue government-registered invoices for all service fees.

</details>

<details>

<summary>What regions does Simple Information currently serve?</summary>

We currently provide cloud computing and data center colocation services in Taiwan and Hong Kong.

</details>

<details>

<summary>Does Simple Information provide SLA guarantees for its services?</summary>

Currently, we do not provide SLA guarantees for products on our official website. However, in the past six months, our SLA has consistently remained above 99.9%. If you require SLA guarantees, please contact our sales representatives.

</details>


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