If you experience unstable or failed server connections, use these route tracing tools and send us screenshots to help diagnose connectivity issues.
Download and extract WinMTR from official websitearrow-up-right
Run WinMTR, trace your server IP (example: 1.1.1.1)
Screenshot results for staff review
Install mtr: brew install mtr
brew install mtr
Run trace: sudo mtr 1.1.1.1
sudo mtr 1.1.1.1
Install mtr: sudo apt install mtr
sudo apt install mtr
Last updated 1 year ago